Straight answers to what people actually ask about Alias.
Last updated 2026-08-24.
The problem Alias was built to solve: people cannot find answers that already exist, and every barrier between a question and its answer costs somebody something.
What an Alias guide is, how it differs from a chatbot, what it is built from and who it is for.
The specific things Alias does that self-serve chatbots and translated FAQ pages do not.
The three ways an Alias guide pays for itself: leads that reach your inbox, repetitive questions answered without a person, and staff who stop interrupting each other.
People increasingly ask an AI assistant about a business before visiting its website. What that changes, and what an Alias guide does about it.
What the guide learns while it works, and why the questions people ask are more useful than the answers they get.
Which languages an Alias guide answers in, how multilingual support works, and what it means for teams.
The same guide, with a face. What Alias avatars do, where they come from, and what they deliberately do not do.
How long an Alias guide takes to build, what the organisation provides, and who does the ongoing work.
What an Alias guide can connect to, what it can do beyond answering, and how bespoke requirements are handled.
Where Alias has been deployed at live events, and why a guide replaces the conference app most attendees never download.
What Alias does versus what the client does, and why it is delivered as a service rather than sold as software.
What visitors have to give up, what happens to conversations, and how Alias handles AI disclosure obligations.
Who operates Alias, where it is based, how it is priced, and what it is not.